Feel Bach! Privacy Policy
 


COMMITMENT TO YOUR PRIVACY

This site is owned and operated by Feel Bach!. Your privacy on the Internet is of the utmost importance to us. At Feel Bach!, we want to make your experience online satisfying and safe.
Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.
We are aware of your privacy concerns and strive to collect only as much data as is required to make your internet and/or product or service use experience as efficient and satisfying as possible, in the most unobtrusive manner as possible.
All credit card information is collected at the check-out stage by PayPal's SSL-secured payment processor. Your credit card number is not accessible by our company through the store-front software.


BILLING/SHIPPING INFORMATION
Our storefront does collect your name, address, and other contact information that is necessary for providing our services and products. This information is stored in a protected database and treated as sensitive information. WE WILL NOT sell this information to any third party organization nor give this information out except as may be required by law enforcement officials.

PASSWORD AND USER ID
Your user ID and password, should be maintained as confidential and should not be shared with anyone or distributed or disclosed to third parties. It is your responsibility to notify us if you need to change or discontinue the user ID and password and you may do so by contacting by phone, fax or via email. It is also your responsibility to request such discontinuation immediately upon your knowledge or belief that such user ID and/or password is or may be subject to a breach of confidentiality.

INFORMATION Feel Bach! GATHERS AND TRACKS
Feel Bach! gathers this type of information about users:
Information that users provide through optional, voluntary submissions. These are voluntary submissions to purchase our products, receive our electronic newsletters, to participate in our message boards or forums, to email a friend, and from participation in polls and surveys:
Feel Bach! Gathers User Information In The Following Processes:

Optional Voluntary Information
We offer the following free services, which require some type of voluntary submission of personal information by users:

1. Electronic newsletters (Dispatches)

We will offer a free electronic newsletter to users. Feel Bach! gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page. Users can also subscribe to the newsletters at the time of registration.

2. Message boards/forums

Users of the site's Message Boards and Forums must register separately for these services (both are free of charge) in order to post messages, although they needn't register to visit the site. During registration the user is required to supply a username, password, and email address.

3. "E-mail this to a friend" Service

Our site users can choose to electronically forward a link, page, or documents to someone else by clicking "e-mail this to a friend". The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.

4. Polling

We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. Feel Bach! may use a system to "tag" users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.

5. Surveys

Feel Bach! may occasionally conduct user surveys to better target our content to our audience. We do not share the aggregated demographic information in these surveys with sponsors, advertisers and partners. We never share any of this information about specific individuals with any third party.

CHILDREN
Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.
Usage tracking
Feel Bach! tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Feel Bach! does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).
Feel Bach! sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

COOKIES
We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Feel Bach! uses cookies to track user traffic patterns (as described above). Our advertising system delivers a one-time cookie to better track ad impressions and click rates.
You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to purchase merchandise, or participate actively in message boards, forums, polling and surveys.

USE OF INFORMATION
Feel Bach! uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.
As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys, message boards, and forums. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. Feel Bach! never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.
When we use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search function as one of many measures of what interests our users. But we don't track which terms a particular user enters.

SHARING OF THE INFORMATION
Feel Bach! uses the above-described information to tailor our content to suit your needs and help our designers better understand the types of product that our potential customers are interested in. This is essential to keeping our service up to date. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

SECURITY
Feel Bach! operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

OPT-OUT POLICY
We give users options wherever necessary and practical. Such choices include:
Opting not to register to receive our electronic newsletters.

Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users

YOUR CONSENT
By using this site, you consent to the collection and use of this information by Feel Bach!. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Feel Good. Feel Bach!

Feel Good. Feel Bach!

Bach flower therapy

The choice is yours! Now you can choose from our general remedies, use our questionnaires to determine which formula you need today, choose specific essences recommended by your Bach flower practitioner, or rely on your own study and experience to select the formula best for you.

Our Mission Statement

To bring balance and joy to your life with the best Bach flower products and customer service, all wrapped in affordable prices.